When it comes to choosing a fulfillment provider for your ecommerce business, the options can be overwhelming. ShipBob and Rakuten Super Logistics are two popular options that offer a range of services to help you streamline your order fulfillment process. But how do they compare, and which one is the best fit for your business? In this article, we'll take a deep dive into ShipBob vs Rakuten Super Logistics, comparing their services, pricing, and customer reviews.
Overview of ShipBob
ShipBob is a technology company that provides order fulfillment services for ecommerce businesses. They offer a range of services, including inventory management, shipping, and returns management. They have fulfillment centers located in the United States, Canada, and Europe, and they have integrations with popular ecommerce platforms like Shopify, WooCommerce, and BigCommerce.
ShipBob Services
ShipBob's services include:
Inventory management: ShipBob provides real-time inventory tracking and management, so you always know how much stock you have on hand.
Shipping: ShipBob offers discounted shipping rates with popular carriers like USPS, UPS, and FedEx. They also offer international shipping.
Returns management: ShipBob handles returns and exchanges on behalf of your business, making the process easy for both you and your customers.
Order tracking: ShipBob provides order tracking information to your customers, so they always know where their package is.
ShipBob Pricing
ShipBob's pricing varies depending on the services you need and the volume of orders you process. They offer customized pricing quotes based on your specific business needs. However, they do have a pricing calculator on their website that can give you an idea of what to expect. ShipBob's pricing includes:
Receiving fees: The cost of receiving your inventory at their warehouse.
Storage fees: The cost of storing your inventory at their warehouse.
Order fulfillment fees: The cost of picking, packing, and shipping your orders.
Shipping fees: The cost of shipping your orders to your customers.
Overview of Rakuten Super Logistics
Rakuten Super Logistics is a fulfillment provider that offers a range of services to help ecommerce businesses streamline their order fulfillment process. They have fulfillment centers located in the United States, and they offer integrations with popular ecommerce platforms like Shopify, Magento, and BigCommerce.
Rakuten Super Logistics Services
Rakuten Super Logistics' services include:
Inventory management: Rakuten Super Logistics provides real-time inventory tracking and management, so you always know how much stock you have on hand.
Shipping: Rakuten Super Logistics offers discounted shipping rates with popular carriers like USPS, UPS, and FedEx. They also offer international shipping.
Returns management: Rakuten Super Logistics handles returns and exchanges on behalf of your business, making the process easy for both you and your customers.
Order tracking: Rakuten Super Logistics provides order tracking information to your customers, so they always know where their package is.
Rakuten Super Logistics Pricing
Rakuten Super Logistics' pricing varies depending on the services you need and the volume of orders you process. They offer customized pricing quotes based on your specific business needs. However, they do have a pricing calculator on their website that can give you an idea of what to expect. Rakuten Super Logistics' pricing includes:
Receiving fees: The cost of receiving your inventory at their warehouse.
Storage fees: The cost of storing your inventory at their warehouse.
Order fulfillment fees: The cost of picking, packing, and shipping your orders.
Shipping fees: The cost of shipping your orders to your customers.
Both ShipBob and Rakuten Super Logistics offer customized pricing quotes based on the specific needs of your business. However, when it comes to pricing transparency, ShipBob has an advantage. They have a pricing calculator on their website that allows you to estimate the cost of their services based on your order volume and fulfillment needs. Rakuten Super Logistics does not have this feature on their website.
In terms of pricing structure, both companies charge receiving fees, storage fees, order fulfillment fees, and shipping fees. However, ShipBob offers discounted shipping rates with popular carriers like USPS, UPS, and FedEx, while Rakuten Super Logistics does not explicitly mention this on their website.
ShipBob vs Rakuten Super Logistics: A Comparison
of Services
When it comes to services, both ShipBob and Rakuten Super Logistics offer similar options. They both provide inventory management, shipping, returns management, and order tracking services. However, ShipBob has a slight edge in terms of the number of fulfillment centers they have. ShipBob has centers in the United States, Canada, and Europe, while Rakuten Super Logistics only has centers in the United States.
Additionally, ShipBob offers more integrations with popular ecommerce platforms, including Shopify, WooCommerce, and BigCommerce. Rakuten Super Logistics also offers integrations with these platforms, but they have fewer options compared to ShipBob.
Customer Reviews
Both ShipBob and Rakuten Super Logistics have positive customer reviews online. Customers praise ShipBob for their easy-to-use platform, fast shipping, and excellent customer service. Similarly, customers praise Rakuten Super Logistics for their fast shipping, accurate inventory tracking, and helpful customer service.
However, there are some complaints about both companies. Some ShipBob customers have reported issues with inventory management and fulfillment errors. Some Rakuten Super Logistics customers have reported issues with communication and order accuracy.
Overall, both ShipBob and Rakuten Super Logistics offer reliable fulfillment services for ecommerce businesses. They have similar services and pricing structures, with ShipBob having an advantage in terms of the number of fulfillment centers and integrations they offer. However, the best choice for your business depends on your specific needs and preferences.
Conclusion
Choosing a fulfillment provider for your ecommerce business is an important decision that can have a significant impact on your customer experience and bottom line. ShipBob and Rakuten Super Logistics are both popular options that offer a range of services to help you streamline your order fulfillment process.
In this article, we compared the services, pricing, and customer reviews of ShipBob vs Rakuten Super Logistics. While both companies offer similar services and pricing structures, ShipBob has an advantage in terms of the number of fulfillment centers and integrations they offer, as well as their pricing transparency.
Ultimately, the best choice for your business depends on your specific needs and preferences. We recommend researching both companies further, requesting customized pricing quotes, and reading customer reviews to make an informed decision.
Need a China-based Shipping Agent to help you consolidate and ship internationally from China?
